Shopify Review Request Tool Built Around Timing and Satisfaction
Most Shopify stores send the same review request to every customer. StarMultiplier sends planned review requests that understand customer satisfaction and guide each customer to the right destination based on their experience.
Order Completed
Review Request Sent
Honest Feedback Option Shared
Public Review Link Available to Every Eligible Customer
Support + Private Feedback Available in Parallel
Workflow Status Recorded
The challenge
Generic review requests miss the mark for most customers.
When every customer gets the same email at the same time, satisfied customers often ignore it and customers who had issues get a review form when they needed help first. The result is fewer reviews and missed opportunities to resolve concerns early.
How StarMultiplier works
A smarter review funnel for every order.
01
Connect your Shopify store
Plan review requests for your Shopify store, timed around completed orders and your configured delivery window.
02
Timed review requests
Plan post-purchase messages to go out at the right moment based on order completion and your delivery window.
03
Satisfaction check
Before guiding customers to the next step, the system checks satisfaction so you can offer the right response to each customer.
04
Consistent public review access
Every eligible customer receives a clear path to the configured Google, Trustpilot, or other approved review destination.
05
Private feedback channel for customers with concerns
Customers who signal a concern are offered a direct private feedback form so your support team can follow up and help.
06
Review growth tracking
Monitor your review collection rate, satisfaction signals, and platform breakdown in your dashboard.
FAQ
Frequently asked questions.
How does StarMultiplier differ from a standard review request app?
Standard apps send the same request to everyone on the same schedule. StarMultiplier checks satisfaction first and guides customers based on their experience. Satisfied customers are guided to public review pages. Customers with concerns are offered a support channel.
Can I use StarMultiplier with my existing review platform?
Yes. StarMultiplier works alongside Google Reviews, Trustpilot, Judge.me, Loox, Yotpo, and other review platforms. It handles the request workflow and routing while your existing platform handles display.
Does StarMultiplier work on any Shopify plan?
StarMultiplier is designed for all Shopify plans including Basic, Shopify, and Advanced. You can plan review workflows for any of them.
How much time does it take to set up?
Most stores can plan a basic review request workflow in under 30 minutes, including choosing review destinations and timing.
Ready to send smarter review requests?
Start with a review audit and see which review workflow pieces to improve first.