Loox Alternative for Stores That Want More Reviews, Not Just Better Displays
Loox makes visual reviews beautiful. StarMultiplier helps more satisfied customers leave reviews in the first place with planned request workflows and a private support channel for customers with concerns.
Order Completed
Review Request Sent
Honest Feedback Option Shared
Public Review Link Available to Every Eligible Customer
Support + Private Feedback Available in Parallel
Workflow Status Recorded
The challenge
Visual reviews are powerful. But you need customers to leave them first.
Loox excels at photo and video review displays. But if customers are not leaving reviews in the first place, a beautiful widget will not help. StarMultiplier focuses on the step before the review: how you ask, when you ask, and how you guide every customer.
Comparison
How we compare.
| Feature | Them | StarMultiplier |
|---|---|---|
| Primary focus | Photo and video review widgets | Review request workflow and routing |
| Best for | Visual-focused product reviews | Review volume growth and customer experience |
| Review request flow | Email review requests | Satisfaction-aware request sequences |
| Satisfaction insight | Not available | Core feature — understand satisfaction at each step |
| Private feedback channel | Not available | Built-in private feedback capture |
| Complexity | Moderate — photo review setup | Simple — connects to existing destinations |
| Ideal user | Visual-first brands | Review growth focused stores |
How StarMultiplier works
A smarter review funnel for every order.
01
Post-purchase request
Review requests are triggered after order completion and configured to your delivery timing.
02
Satisfaction check
A simple satisfaction question helps you understand each customer's experience before the next step.
03
Consistent review destination access
Every eligible customer can access the configured Loox, Google, Trustpilot, or other approved review destination.
04
Private support channel
Customers with concerns are offered a private feedback form so your support team can follow up and help.
05
Review growth tracking
Your dashboard shows review rate, satisfaction signals, and collection volume over time.
FAQ
Frequently asked questions.
Can I use StarMultiplier with Loox?
Yes. StarMultiplier handles the request workflow and can route satisfied customers to Loox for photo and video review collection.
How is StarMultiplier different from Loox?
Loox is a photo and video review platform. StarMultiplier is a review growth workflow that focuses on how you request reviews and how you guide customers based on their satisfaction.
Do I need to migrate away from Loox?
No. You can use both: StarMultiplier for the request workflow and Loox for visual review display.
Which is better for growing review volume?
If increasing review volume is your primary goal, StarMultiplier's planned, satisfaction-aware request workflow gives you a more targeted approach to the collection process.
Ready to grow your review volume?
Start with a review audit and see which review workflow pieces to improve first.