Okendo Alternative for Review Growth That Starts Before the Review
Okendo is a customer marketing platform. StarMultiplier focuses on the review growth workflow: getting more satisfied customers to share their experience publicly and offering support to customers with concerns.
Order Completed
Review Request Sent
Honest Feedback Option Shared
Public Review Link Available to Every Eligible Customer
Support + Private Feedback Available in Parallel
Workflow Status Recorded
Comparison
How we compare.
| Feature | Them | StarMultiplier |
|---|---|---|
| Primary focus | Customer marketing platform | Review growth workflow and routing |
| Best for | Brands wanting customer marketing | Stores focused on review volume growth |
| Review request flow | Marketing campaign based | Satisfaction-aware request sequences |
| Satisfaction insight | Not core | Core feature — understand satisfaction at each step |
| Private feedback channel | Not available | Built-in private feedback capture |
| Complexity | Moderate to high | Simple — connect and configure |
| Ideal user | Customer marketing focused brands | Review growth focused Shopify stores |
How StarMultiplier works
A smarter review funnel for every order.
01
Post-purchase trigger
Review requests start after Shopify order completion at your configured timing.
02
Satisfaction check
Customer satisfaction is understood before guiding the next step.
03
Consistent review destination access
Every eligible customer can access the configured Okendo, Google, Trustpilot, or other approved review destination.
04
Private feedback channel
Customers with concerns are offered a private form to share feedback directly with your support team.
FAQ
Frequently asked questions.
How is StarMultiplier different from Okendo?
Okendo is a customer marketing platform. StarMultiplier is a review growth workflow focused on the request process, satisfaction insight, and guiding customers to the right next step.
Can I use both together?
Yes. StarMultiplier handles the request workflow and can route satisfied customers to Okendo or any review platform for collection and display.
Focus on review growth.
Start with a review audit and see which review workflow pieces to improve first.