StarMultiplier resources
The Post-Purchase Review Request Funnel Shopify Stores Should Use
A step-by-step review request workflow for completed orders, customer sentiment, public reviews, and private feedback.
Start with completed orders
Trigger the flow only when the order is complete and the customer has had enough time to receive value from the product.
Detect sentiment first
Ask a simple satisfaction question before requesting a public review. This protects the customer experience and the store rating.
Route the next step
Happy customers move to public review pages. Unhappy customers move to private feedback, support, or a recovery workflow.