Workflow

From completed Shopify order to organized review collection.

StarMultiplier runs a planned post-purchase review request workflow for each order. Every customer can share feedback, receive review platform links, or connect with support follow-up. Your dashboard tracks everything in one place.

Start Review Audit

Connect your Shopify store

Choose review destinations

Configure request timing and templates

Order completes — workflow triggers

Feedback check sent to customer

Review platform links shared

Support follow-up created for customer concerns

Step by step

How the review workflow works

Connect or import orders

Connect your Shopify store or import your customer list to start organizing review requests based on completed orders.

Choose review request timing

Set when review requests go out — after delivery, after a set number of days, or based on your post-purchase milestones.

Organize follow-up workflow

Prepare templates, organize review platform links, and set up follow-up sequences for different customer segments.

Track responses and feedback

See which customers responded, what feedback they shared, and where review opportunities are being captured or missed.

Review performance

Use the dashboard to track review request volume, response rates, and customer feedback trends over time.

Improve your process

Use audit insights and performance data to refine your review request timing, messaging, and follow-up workflow.

What you get

A complete review management workflow

Review request workflow

Plan post-purchase review requests
Organize follow-up sequences
Manage review platform links
Track customer responses

Customer feedback tracking

Collect feedback after each request
Organize responses in one inbox
Route concerns to support team
Identify satisfaction trends

Review analytics

Track review request volume
Monitor response rates
Measure review capture rate
Understand feedback patterns

Get started

Start with a free review audit.

See where your store is missing review opportunities and get a clear plan for your review request workflow.

Get Free Review Audit View Pricing

Workflow resources

Keep exploring the review request system

These pages help readers move from the workflow overview into features, resources, FAQ, dashboard preview, and pricing.

Review workflow featuresSee the product areas that support timing, templates, destinations, feedback, and reporting.Preview the review dashboardSee where requests, feedback, destinations, analytics, and review recovery tasks come together.Post-purchase review request guideUse the quick-start guide for review request timing and follow-up planning.Review request timing guideLearn how timing decisions affect customer experience and response quality.Review workflow FAQGet answers about review requests, credits, compliance, and platform rules.Review credit pricingCompare credit packs once the workflow model is clear.

Review growth system

Start collecting more reviews from customers who already had a great experience.

Start with a review audit, preview the dashboard, and build your review request workflow before your next campaign or product launch.

Get Free Review Audit View Pricing

StarMultiplier helps organize honest review workflows. It does not guarantee ratings or review outcomes.